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Best 8 Web Hosting Companies for Small Business

Best 8 Web Hosting Companies for Small Business

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Having a website is no longer optional for most small businesses — it’s a must. And to have a great website, you need a good web host. Using free platforms like WordPress.com or even social media sites like Facebook as your company’s main website can make your business seem unprofessional to potential customers. And a good host can provide useful features like ecommerce platforms, blogging software, email addresses, security and more.

Benefits of Finding a Great Web Hosting Company

Finding a great web hosting company is crucial for small businesses as it lays the foundation for their online presence and operations. A reliable web host ensures that a website is always accessible to customers, offering a stable and seamless user experience. This is especially important for small businesses that rely on their website to attract and engage customers, process transactions, and provide information about their products or services. A good hosting provider offers a combination of performance, support, and security, helping businesses to build trust with their customers while minimizing the risk of downtime or data breaches. This in turn can lead to increased customer satisfaction and loyalty, which are essential for the growth and sustainability of any small business.

Benefits of choosing a great web hosting company for small businesses include:

  • Enhanced Website Performance: Fast loading times and minimal downtime, essential for maintaining customer engagement and satisfaction.
  • Improved Security: Robust security measures to protect sensitive data and reduce the risk of cyber threats.
  • Scalability: Options to easily upgrade resources as the business grows, ensuring the website can handle increased traffic.
  • Reliable Customer Support: Access to timely and helpful support to resolve any issues quickly, minimizing potential disruptions.
  • Cost-Effectiveness: Affordable plans that provide value for money, crucial for small businesses with limited budgets.
  • SEO Advantages: Good hosting can improve website speed and uptime, which are factors in search engine rankings.
  • User-Friendly Management Tools: Easy-to-use control panels and tools for website management, suitable for users with varying levels of technical expertise.

Evaluating the Top Web Hosting Companies for Small Businesses: Our Key Criteria

Choosing the right web hosting company is a pivotal decision for small business owners and entrepreneurs. A reliable web host not only ensures your website’s accessibility but also impacts its performance and security. We’ve identified key criteria to consider when selecting the best web hosting companies:

  1. Uptime and Reliability (Very High Importance)
    • High uptime guarantee (99.9% or higher)
    • Robust infrastructure with redundancy
    • Proven track record of reliability
  2. Performance and Speed (High Importance)
    • Fast server response and loading times
    • Adequate bandwidth and processing power
    • Advanced caching and performance optimization features
  3. Customer Support and Service (High Importance)
    • 24/7 customer support availability
    • Knowledgeable and responsive support team
    • Multiple support channels (phone, email, chat, ticket system)
  4. Security Features (Very High Importance)
    • Strong security measures (firewalls, SSL certificates)
    • Regular backups and easy restore options
    • Protection against malware and DDoS attacks
  5. Pricing and Scalability (Moderate Importance)
    • Transparent and competitive pricing
    • Scalability to grow with your business needs
    • Fair and clear terms of service without hidden fees
  6. Ease of Use and Management (High Importance)
    • User-friendly control panel and dashboard
    • One-click installations for popular applications
    • Comprehensive website management tools
  7. Domain Management and Email Services (Moderate Importance)
    • Easy domain registration and management
    • Reliable email hosting with spam protection
    • Integration with domain-related services
  8. Hosting Types and Customization (Moderate Importance)
    • Variety of hosting options (shared, VPS, dedicated, cloud)
    • Customizable hosting plans to suit specific needs
    • Availability of specialized hosting (e.g., WordPress)
  9. Eco-Friendly and Sustainable Practices (Low Importance)
    • Commitment to reducing environmental impact
    • Use of renewable energy or carbon offsetting
    • Sustainability initiatives and practices

These criteria are designed to guide you in finding a web hosting company that not only meets your technical requirements but also aligns with your business values and growth plans. The right web host will provide a strong foundation for your online presence.

web hosting companies

Best Web Hosting Companies for Small Businesses

If you’re in the market for a new web host, here are some of the best web hosting companies for small businesses to consider.

GoDaddy

Perhaps the biggest name in hosting, GoDaddy is perfect for businesses that want an all-inclusive solution. You can get hosting, domain names, email addresses and online marketing tools all from the same place. So even if it’s not the most competitive price-wise, with business plans starting at around $20 per month and other options as low as $3 per month, it can be a good option for businesses looking to keep things simple.

BlueHost

BlueHost is another hosting company that offers simple hosting solutions perfect for businesses that don’t want to spend tons of time getting set up. It includes 24/7 support along with easy integrations with WordPress, WooCommerce and Google’s advertising tools so you can easily get those assets up and running. The company’s basic plans range from about $4 per month to $30 per month.

web hosting companies

HostGator

HostGator offers a variety of hosting plans including dedicated web hosting, WordPress, VPS, cloud and shared hosting, all with different tiered plans available. So you can basically create the plan that works best for your specific needs, as long as you’re knowledgeable enough to actually determine which option works best for your business. Because of all the different options, pricing varies widely. But some plans start at around $5 per month.

Amazon AWS

Amazon’s AWS platform offers a variety of tools to help businesses and individuals build their websites. For example, the company has tutorials, templates, website software and more all at a varying range of prices. You do need some tech savvy in order to put it all together. But if you want something that’s truly customized to your business and relatively affordable overall, this can be a decent option.

web hosting companies

Wix.com

Wix is another web hosting company and drag-and-drop editor in one, which is especially relevant for extremely small businesses. The free plan comes with a Wix domain, so it’s not necessarily a great fit for businesses that want to appear professional and make their website easy for customers to access. But the company also offers premium plans ranging from $5 to $25 per month.

DreamHost

DreamHost offers web hosting options for WordPress, VPS, and more. It also has shared, cloud and dedicated hosted offerings available. All of these offerings include simple installation of web apps, dedicated support and a design tool to help you put a unique looking website out into the world. Prices start at about $8 per month and go up to about $35 per month.

web hosting companies

Liquid Web

Liquid Web is a provider for managed dedicated server hosting. The company offers a variety of apps and other add-ons so that you can build the site you really want. But it takes a bit more technical knowledge than some of the other options on the list. And since it’s more robust than a lot of the others, it also tends to be a bit more of an investment, with solutions starting at about $59 per month.

SiteGround

SiteGround offers hosting solutions using the latest technology to keep speeds high and keep sites secure. The company’s shared web hosting solutions start at about $4 per month. And it also offers some cloud hosting and enterprise solutions as well.

Feature/Company GoDaddy BlueHost HostGator Amazon AWS Wix.com DreamHost Liquid Web SiteGround
Overview All-inclusive solution with hosting, domains, email, etc. Simple hosting solutions with easy integrations Variety of hosting plans for different needs Variety of tools for website building Hosting and drag-and-drop editor Options for WordPress, VPS, shared, cloud, and dedicated hosting Managed dedicated server hosting Hosting solutions with latest technology for speed and security
Starting Price ~$20/month (Business); $3/month (Other options) ~$4 – $30/month Starts at ~$5/month Varies widely Free plan; $5 – $25/month (Premium plans) ~$8 – $35/month Starts at ~$59/month Starts at ~$4/month
Key Features One-stop-shop for online business needs 24/7 support, WordPress & WooCommerce integration Dedicated, WordPress, VPS, cloud, shared hosting Tutorials, templates, website software Easy for small businesses, free plan available Web apps installation, dedicated support, design tool Variety of apps and add-ons, requires technical knowledge High-speed, secure shared and cloud hosting
Best Suited For Businesses wanting simplicity and all-in-one solution Businesses seeking simple setup and integration Businesses needing customized plans Tech-savvy users wanting customization Very small businesses, beginners Businesses needing diverse hosting options with support Businesses needing robust, managed hosting Businesses focusing on speed and security
Technical Skill Low to moderate Low to moderate Moderate to high High Low Low to moderate High Low to moderate

Photo via Shutterstock

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25 Best Instagram Tools to Turbocharge Your Growth (2024)

25 Best Instagram Tools to Turbocharge Your Growth (2024)

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Instagram’s one billion users offer a huge opportunity for brands. Yet, even with smart ads and influencer partnerships, many struggle with the “what” and “when” of posting. That’s where Instagram tools come into play.

We’ve put together a list of the best Instagram tools and apps for businesses. These are designed to simplify content creation, optimize posting schedules, and maximize user engagement.

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1. CutStory

Cut Story

Instagram caps Stories at 15 seconds. Uploading anything over a minute? Instagram cuts it off. Enter CutStory. This app lets you record videos, then slices them into 15-second segments, ready for Instagram. No need to limit yourself to one-minute recordings. Plus, with CutStory, you can add stickers, craft collages, and tweak backgrounds, right within the app.

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 2. Wave.video

Instagram web-based tool: Wave.video

Wave.video is a web-based video tool that allows you to craft Instagram Stories with a professional touch. While it offers foundational features for free, a $39 monthly subscription unlocks a plethora of advanced editing capabilities. You also get access to built-in Instagram Story templates, removing the hassle of sizing and format guesswork.

3. Unfold 

Unfold Instagram

Unfold is one of the best tools for creating enticing Instagram Stories. With this app, you can easily craft collages by merging photos and videos. Tired of using the same fonts on Instagram? Unfold also offers a wide variety of unique fonts to make your Stories pop. Moreover, the app provides a feature that combines static images with videos in a single frame, giving your Stories a fresh and engaging twist.                                  

4. InVideo

InVideo Instagram

Video editing not your strongest suit? Enter InVideo. It offers a plethora of templates for swift Story creation. Drop in your footage, adjust the wording, and you’re set. It’s more than just templates, though. You can also use the app to add crisp effects, incorporate diverse music tracks, and even create Stories from scratch in a vertical aspect ratio.

5. Canva

Canva Instagram

Canva is a tool designed specifically for crafting standout Instagram content. Whether you’re updating your feed or sharing a new Story, this app streamlines the process. Adding text to images? A breeze. Need a compelling layout? Canva has a multitude of options to choose from. Beyond that, the tool offers a vast range of pre-made templates to amplify your posts and grow your Instagram account. 

6. VSCO 

VSCO Instagram

VSCO is a handy tool for optimizing social media images. With it, you can fine-tune the brightness, contrast, and color balance of your Instagram photos. The app also offers a wide range of filters to further enhance and personalize your shots. Moreover, users get the option to link VSCO to Instagram for sharing edited content seamlessly.

7. Snappa 

Snappa Instagram

Snappa simplifies the creation of captivating Instagram posts. This design tool already sets the perfect dimensions for each social media platform, so you don’t have to. Pick one of its versatile templates, then explore their extensive library of more than five million stock photos. Adding text, effects, and graphics is a breeze with the drag-and-drop editor. Need a cleaner image? Snappa offers a one-click background removal, making your visuals even more engaging. 

8. Afterlight

Afterlight editor

This is another photo-editing tool that provides different options for tweaking your Instagram images. You can choose from a default set of pre-made textures and filters, or create and save your own filters for use. Afterlight lets you work with various image formats, plus offers typography tools to help enhance your photos.

9. Display Purposes

Display Purposes

Display Purposes is one of the best free Instagram tools for generating hashtag ideas. Enter a keyword or an existing hashtag and it suggests more relevant hashtags for your Instagram post. You can easily adjust how many hashtags you’d like to use. And if you enjoy having more control, you can manually select from a list that highlights the importance and popularity of each hashtag.

10. Branded Content

Meta branded content

Brand Content is Meta’s tool for connecting brands with creators. Offered by Facebook and Instagram’s parent company, it acts as a marketplace for direct collaborations. Brands can search for influencers using specific criteria like audience size and engagement. Conversely, creators showcase their profiles and partnerships to entice brands.

11. Pictory 

Pictory

Want to create professional social videos effortlessly? Try Pictory. This AI-driven Instagram marketing tool lets you convert text into high-quality videos in a snap. Just enter your text, and Pictory crafts the perfect video. You can also use it to extract the best bits from your existing videos—perfect for making shareable clips for Instagram and beyond.

12. Kicksta 

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Kicksta is one of the best Instagram marketing tools for achieving organic Instagram growth. Its AI technology zeroes in on genuine users matching your target criteria. Though it doesn’t promise followers will always like your content, it guarantees up to 2,000 followers monthly on its top plan. Users typically witness growth within days, especially with quality content. Kicksta’s method? Engage and interact with accounts aligned with your audience. 

13. Later

Later social media

Later is a robust tool for organizing and scheduling Instagram posts. It comes with a handy content calendar that lets you plan out your campaigns. You also get a live preview of your Instagram feed, making it easy to visualize exactly how your strategy will unfold. As one of the best Instagram scheduling tools, Later offers a diverse range of features that shave time off content planning.

14. Tailwind

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Wondering how to keep your Instagram content fresh and engaging? Tailwind has you covered. The platform offers a stream of post ideas tailored to your brand. You also get suggestions on the best post times, and friendly reminders from Tailwind keep your content strategy on track.

15. Sked Social 

sked social

If you’re looking for a convenient way to schedule Instagram posts, Sked is the perfect fit for you. This tool lets you schedule content from both mobile and the web. Plus, it offers powerful image-editing features that take your visuals to the next level. You can also upload and schedule posts in batches to streamline your social media management. 

16. Hootsuite

Hootsuite Instagram tools

Instagram doesn’t provide any way to schedule Stories, so you need to rely on other tools to manage your content effectively. Hootsuite steps in to fill this gap, allowing you to queue up your Stories alongside regular posts. This not only streamlines your workflow but also ensures you never miss a beat in engaging your audience. The tool’s analytics also guide your strategy, highlighting what resonates with your followers to help you optimize future content.

 17. Iconosquare

Instagram analytics tool: Iconosquare

Iconosquare delivers precise Instagram analytics for serious content performance analysis. This platform allows you to track engagement data—such as followers and likes—and reveals detailed stats on your audience’s demographics and influence. Recognizing your most influential followers opens up opportunities for targeted influencer marketing. 

18. Keyhole

Instagram analytics tools: Keyhole

Keyhole is another Instagram analytics tool with a focus on reporting. You can use it to gain insight into critical metrics such as engagement rates and follower growth. Competitive benchmarking gives the ability to compare your progress with that of your rivals. You can also use Keyhole to view data from other social media platforms.

19. Phlanx

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Ever wondered how effective your influencer partnerships are or how your Instagram competitors perform? Phlanx makes it simple. With its engagement calculator, you can uncover critical insights such as follower engagement rates and average interactions on posts. It’s the go-to tool for a quick, transparent view of any Instagram account’s influence.

20. Cyfe

Cyber social media dashboard

Cyfe offers a seamless dashboard experience for business intelligence, bringing all your Instagram data into one real-time view. You start with a versatile dashboard that grows with your needs, integrating more than 100 services like Google and Salesforce. Pre-built widgets make configuration a breeze, letting you focus on insights, not setup.

20. Hootsuite Social Advertising

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Hootsuite Social Advertising is the ideal tool for kickstarting your Instagram ad campaigns. It works by transforming your top posts into paid ads and leveraging advanced algorithms for precise audience targeting. You can also set custom triggers to automatically boost best-performing posts, plus tap into analytics to analyze and refine your strategies.

21. Adroll

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Adroll is another effective Instagram tool for managing your ad campaigns. With AdRoll, you can effortlessly integrate your Instagram ads with your wider web campaigns for seamless execution and unified analysis. Create and edit campaigns, allocate budgets, and analyze performance—all from a single dashboard.

22. AdEspresso

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Looking to streamline your Instagram ad campaigns? AdEspresso offers a powerful, integrated platform that simplifies campaign management and optimization. With features like Automatic Optimization, it adjusts your ads’ performance while you rest. You also get the ability to make quick edits and employ rule-based budget adjustments to enhance returns.

23. Revealbot

revealbot

Revealbot streamlines Instagram ad management by automating the tedious aspects—ad creation, optimization, and scheduling. Its sophisticated targeting hones in on your ideal audience, while performance monitoring tools ensure you’re always informed about how your ads are doing. With Revealbot, you’re empowered to focus on strategy, leaving the routine tasks to automation.

Instagram ecommerce apps

24. Covet Instagam Feed & Reviews (Shopify) 

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Need a genuine buzz around your brand? Turn to Covet. This tool helps you build a shoppable Instagram feed full of real customer photos and reviews. Use it to manage your Instagram hashtags and motivate customers to post their own experiences. Covet makes it easy to gather user-generated content, all while fostering a community through fun photo contests and interactive campaigns. 

25. Video Ad Machine (Shopify)

video ad machine

Video Ad Machine streamlines video ad creation for Instagram. You can use its animations and editing tools to quickly produce content that engages and grows your audience. The platform connects directly with your Instagram account, making it easy to upload and distribute your videos.

Conclusion

This concludes our list of the best Instagram tools for businesses. While many options exist, it’s critical to select those that simplify tasks and optimize your spending. Plus, consider your needs when picking a tool—if you’re editing videos often, choose a user-friendly editor to streamline your process. Remember: The right tools should enhance your Instagram presence, not diminish it.

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7 Best Business Presentation Apps for Your Smartphone

7 Best Business Presentation Apps for Your Smartphone

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Effective presentations are vital in securing new business and helping a firm grow. Thanks to advancements in technology, small businesses now have a wealth of tools available to them for delivering powerful presentations, quickly and efficiently.

Benefits of Presentation Apps for Small Businesses

Presentation apps offer a range of benefits for small businesses, enhancing their ability to communicate effectively both internally and with clients. These apps enable the creation of visually appealing presentations that can simplify complex data, making it easier to understand and more engaging for the audience. This is particularly beneficial for small businesses, where clear and effective communication is key to success.

Here are some specific benefits of presentation apps for small businesses:

  • Enhanced Communication: Helps in conveying ideas and information more clearly and effectively.
  • Professionalism: Creates a professional appearance, enhancing the credibility of the business.
  • Time-Saving: Templates and easy-to-use interfaces save time in creating presentations.
  • Data Visualization: Simplifies complex data through charts and infographics.
  • Engagement: Increases audience engagement with interactive and visually appealing content.
  • Accessibility: Allows presentations to be accessed from different devices and locations.
  • Cost-Effective: Reduces the need for expensive marketing materials.
  • Customization: Offers customization options to align with brand identity.
  • Collaboration: Facilitates collaboration among team members, improving efficiency.
  • Feedback and Analytics: Some apps provide feedback and analytics on audience engagement.

presentation apps

Selecting the Top Presentation Apps for Small Businesses: Our Thought Process

In the dynamic world of business, presentation apps are indispensable tools for conveying ideas and information effectively. For small business owners and entrepreneurs, choosing the right app can enhance the impact of their presentations. Here are the key criteria we considered when selecting the best presentation apps:

  1. User Interface and Ease of Use (High Importance)
    • Intuitive and user-friendly interface
    • Easy to navigate and create presentations
    • Availability of tutorials or guides for new users
  2. Design and Customization Options (High Importance)
    • Wide range of templates and design themes
    • Customization options for branding and unique styles
    • Flexibility in adding multimedia elements (images, videos, audio)
  3. Collaboration Features (Moderate Importance)
    • Real-time collaboration capabilities
    • Easy sharing and feedback options
    • Integration with team communication tools
  4. Compatibility and Integration (High Importance)
    • Compatibility with multiple devices and platforms
    • Integration with other business tools (CRM, data analysis software)
    • Export options in various formats (PDF, PPT, video)
  5. Interactivity and Engagement Tools (Moderate Importance)
    • Features like interactive polls, Q&A, and animations
    • Engagement tools for audience participation
    • Analytics to gauge audience engagement
  6. Performance and Reliability (High Importance)
    • Smooth performance without glitches
    • Reliability in saving and accessing presentations
    • Adequate storage and backup options
  7. Cost and Pricing Structure (Moderate Importance)
    • Transparent pricing with no hidden costs
    • Free version or trial period availability
    • Value for money considering the features offered
  8. Support and Resources (Moderate Importance)
    • Access to customer support for troubleshooting
    • Availability of resources like templates, icons, and graphics
    • Regular updates and feature enhancements
  9. Security and Privacy (High Importance)
    • Data security measures and privacy policies
    • Control over sharing and access rights
    • Compliance with data protection regulations

These criteria aim to assist you in finding a presentation app that is not only powerful in features but also user-friendly and aligned with your business’s needs. The ideal app should empower you to create engaging and impactful presentations with ease.

presentation apps

Best Presentation Apps

Here are seven of the best business presentation apps for your smartphone designed to help you win over your audience.

Haiku Deck

You can create a presentation in just a few minutes with the help of the Haiku Deck app. This intuitive app enables you to import images from social media sites. The app also allows you to sync your presentations between your iPhone, iPad or the internet.

The Haiku Deck app is free to download onto iPhone and iPad.

presentation apps

Keynote

Keynote is a powerful presentation app, which comes complete with cinematic transitions to help professionals make world-class presentations.

With iCloud built in, businesses can keep presentations fully secured and accessible across different devices with Keynote.

Keynote is available on the App Store for IOS devices. It can be downloaded for $9.99.

Google Slides

With the Google Slides app you can create and edit presentations and share them with others from your Android smartphone or tablet. This intuitive app enables you to not only create new presentations but edit existing files as well.

You can share and collaborate presentations at the same time from remote destinations. Slides can be added and rearranged in presentations. As all presentations are saved in the cloud, you don’t have to worry about losing your work with the Google Slides app.

Google Slides is free to download and can be used on both Android smartphones and iPhones.

presentation apps

WPS Office

The WPS Office is a simple yet effective presentation app. The app has a range of features designed to make presentations easy to create and effective, including the ability to insert, resize or crop images. Office documents can be exported to PDF with ease with the WPS Office app.

The WPS Office app is available to downloaded for free on the App Store for iOS devices.  It is also available on Android mobile devices.

Microsoft PowerPoint

Microsoft PowerPoint can be downloaded onto an iPad, iPhone or Android smartphones. The PowerPoint app enables businesses to create and edit impactful presentations whilst on the go. The presentations created on the PowerPoint app can be accessed in the cloud.

Microsoft PowerPoint app is free to download onto iOS and Android mobile devices.

presentation apps

FlowVella

With the FlowVella app you can combine words, images, links, videos and PDFs to create an effective presentation whilst on the go. Another great feature of FlowVella is the fact you can record videos of your presentations and share them anywhere.

The FlowVella app is compatible with iPhone, iPad and iPod Touch devices and can be downloaded for free.

ShowPad

ShowPad is specifically designed to help salespeople present and share content that matters to help them shine above competition, sell more products and ultimately grow their business. The ShowPad app is an easy-to-use sales presentation platform whereby sales teams can present dynamic content in presentation format.

Presentations can be custimized and used again for different sales situations with the ShowPad app. All meetings, presentations and activities can be easily logged and shared with ShowPad.

The ShowPad app can be downloaded for free onto both Android and iOS smartphones.

App Platform Availability Price Key Features Best For
Haiku Deck iPhone, iPad Free Quick creation, import images from social media, sync across devices Quick and intuitive presentation creation
Keynote iOS (iPhone, iPad) $9.99 Cinematic transitions, iCloud integration, secure and accessible Professional presentations with cinematic quality
Google Slides Android, iOS Free Create/edit presentations, share and collaborate, cloud-based Collaborative and accessible presentations
WPS Office iOS, Android Free Insert/resize/crop images, export to PDF, simple interface Simplicity and effectiveness in presentation creation
Microsoft PowerPoint iOS, Android Free Create/edit presentations, cloud access, impactful design Impactful presentations on the go
FlowVella iPhone, iPad, iPod Touch Free Combine various media, record presentations, compatible with multiple devices Interactive presentations with multimedia content
ShowPad iOS, Android Free Designed for sales, dynamic content, customizable, activity logging Sales presentations and content sharing

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25 Best Instagram Tools to Turbocharge Your Growth (2024)

How To Create a Content Strategy That Actually Drives Traffic (2024)

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If you don’t have a good content strategy, you’re kinda screwed.

Think of your content strategy as a map—you need one if you want to get where you’re going.

No map? You’re going to get lost. This is a perfect recipe for burnout and, ultimately, failure.

You’ve got to be strategic and intentional if you’re going to succeed. Especially when competition for attention is so tough.

So how do you create a content strategy?

In this article, you’ll learn everything you need to know to create a successful content strategy that consistently drives traffic to your website.

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What is a content strategy?

A content strategy is a plan of action purposely designed to guide content marketing activities and ensure they deliver against a specific business objective.

This includes content planning, production, publishing, promoting, tracking, and SEO optimization. It also includes every type of content you produce, such as videos, blog posts, podcasts, and social media posts.

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Different types of content serve different purposes. For example, you might create a blog post to rank on Google for certain keywords so that you can hook in new leads. Or you might create a case study video to show your products in action to educate leads about your products.

Bottom line, a powerful content strategy framework will enable you to maximize the return on the time and money you invest in content marketing.

How to create a successful content marketing strategy

1. Define your goal

Every single piece of content you create should have a clearly defined purpose, such as:

  • Earning backlinks from other websites and social accounts to drive traffic to your website
  • Ranking high in the search results on sites like Google and YouTube
  • Educating and nurturing your customers, leads, and existing social audience
  • Moving readers or viewers further along the sales funnel by taking an action (e.g., signing up to your mailing list)

So before you begin, make sure to set clear goals for your content marketing efforts.

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These goals should be SMART:

  • Specific: There should be no room for interpretation.
  • Measurable: Your goals should be quantifiable.
  • Attainable: Be ambitious, but also be realistic.
  • Relevant: Your goals should lead to the final outcome you want.
  • Time-bound: There should be a clear start and end date.

Here’s an example of a content marketing SMART goal:

Specific: We aim to boost blog traffic by increasing our publishing frequency from two to five times a week.

Measurable: The goal is to boost traffic by 12%.

Attainable: We grew our blog traffic by 6% last month when we increased our publishing frequency from one to two times a week.

Relevant: Increasing content production will boost brand awareness and generate more leads from SEO and social sharing.

Time-bound: We will do this by the end of this month.

SMART goal: By the end of this month, we will increase blog traffic by 12% by increasing our publishing frequency from two to five posts a week.

To create a content marketing strategy SMART goal, consider questions like:

  • How does this contribute to our overall marketing goals?
  • Is this the most effective way to achieve our desired end result?
  • Do we have the necessary resources to make this goal a reality?

Once you’ve set your content strategy goals, it’s time to move on to step two.

2. Define your target audience

What is a target audience exactly?

In short, a target audience is a group of people who are likely to respond positively to your content—which is why every single piece of content you create should have a target audience.

The power of a defined target audience is best explained by Elizabeth Gardner, founder of Garnish Media:

“It’s hard to target a message to a generic 35-year-old middle-class working mother of two. It’s much easier to target a message to Jennifer, who has two children under four, works as a paralegal and is always looking for quick but healthy dinners, and ways to spend more time with her kids and less time on housework.”

By defining your target audience, you can better understand how to create content that appeals to their interests, needs, and emotions. In turn, this will lead to a stronger brand and higher conversion rates.

So how do you do it?

First, you’ll want to create a buyer persona. Let’s look at an example.

The Buyer Persona Institute provides a detailed example of a buyer persona. This includes all of the basic demographic information and psychographic information such as their priorities, potential objections, criteria for making decisions, and what they consider valuable.


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OK, but where do you get this information?

Well, if you already have an existing customer base, take a deeper look and try to draw out commonalities. And if you don’t, start by investigating your closest competitor’s customer base.

Ask questions like:

  • Where do they live?
  • How old are they?
  • What gender are they?
  • What are their interests?
  • Who do they follow online?
  • What is their level of education?
  • What kind of jobs do they have?
  • How much money do they make?
  • What motivates them to purchase something?
  • What concerns them most when making a purchase?

Once you’ve defined your target market, you can begin to identify effective content topics.

3. Develop effective content topics

Your target audience should define everything about the content you create.

Simply put, if you want to generate leads from search engines or boost your social media engagements, you need to create content your target audience will love.

How?

Find out what your target audience is currently searching for and interacting with. There are plenty of ways to do this, but one of the most effective is to use SEO tools to see what people are searching for on search engines.

There are tons of tools out there, such as Google Keyword Planner, Ahrefs, and SEMRush. There are even plenty of browser extensions like Keywords Everywhere.

Conducting keyword research to identify content opportunities

You probably already have some knowledge of your target audience. So begin by making a list of some relevant and important topics.

Then, it’s time to see how many people are searching these terms.

In this example, we’ll use the browser extension Keywords Everywhere—this tool is simple, quick, and easy to use.

Once you’ve installed the extension, you’ll see keyword information whenever you use a search engine like Google, YouTube, eBay, Etsy, Bing, or Amazon.

Specifically, Keywords Everywhere will show you following for each keyword:

  • Volume: How many searches a keyword receives per month.
  • Cost-per-click: The average cost-per-click of the keyword when engaging in pay-per-click advertising.
  • Competition: How competitive the keyword is.

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When starting out, try to find keywords that have a monthly search volume in the thousands or tens of thousands.

This way, the volume is large enough to draw in substantial amounts of traffic but not so large that your content will be lost in the noise.

With these tips, you should have some solid keywords that you know your target audience is actively searching for.

Turning your keywords into content topics

For example, if one of your keywords is “snowboard helmet,” you could brainstorm the following topic ideas:

  • The Top 10 Snowboard Helmets in 2024
  • How to Choose the Best Snowboard Helmet for Your Needs
  • 7 Reasons to Always Wear a Snowboard Helmet

Just remember the golden rule of content creation: It’s never about you, it’s about your readers.

So aim to be helpful and engaging.

If you’re struggling to come up with great content ideas, then consider checking out BuzzSumo.

BuzzSumo is particularly powerful because it allows you to see the top performing content for certain keywords:

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Once you’ve got some great topic ideas, it’s time to choose your content’s format.

4. Identify the most effective content format

Today, there are tons of different content formats available. Here are some of the most popular types used by content marketers:

  • Blog posts
  • Emails
  • Videos
  • Photos
  • Graphics and infographics
  • Webinars
  • Social media posts
  • Podcasts

Now, each of these formats also has plenty of options.

Take video marketing—you could create vlogs, reviews, how-tos, behind the scenes, interviews, skits, or Q&As.

You also need to decide on the length of your content and which platform you plan to publish it on according to where you hope to engage your audience most.

For example, if you plan to create a video, will you publish it on YouTube, Facebook, Instagram Stories, or your own website?

It’s vital to answer these questions ahead of time as they will define the type of content you need to create.

For instance, a Facebook Story needs to be filmed in portrait, but a YouTube video will perform best when filmed in landscape.

But here’s the thing: You can’t do them all and you shouldn’t do them all.

Unless you have a massive team and an endless budget, trying to produce content in many different formats will overstretch your resources.

For small businesses, it’s best to just have one or two content formats that you can really throw yourself into.

5. Determine your posting frequency

Consistency is key.

Without a consistent content strategy schedule, you won’t build the necessary momentum to attract organic traffic.

Now, the type of content you create will largely inform how often you should share it. For example, it’s likely you’ll post more social media updates than long-form blog posts.

There are two main things to keep in mind: Your limited resources and your audience’s appetite.

Creating long-form blog posts or videos takes a lot of time—or money, if you decide to hire a writer or video producer. This will restrict how often you’re able to create quality content.

In short, the longer the content, the less often you post.

You also want to provide the right amount of content for your target audience.

Too little and you won’t effectively nurture deep customer relationships. Too much and you’ll overwhelm them send them looking for the Unsubscribe button

Curata’s content marketing pyramid provides a helpful way to see how often you should post different types of content. And if you’re still unsure where to start, check out competitors that use content marketing successfully.

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You also need to decide when to share your content.

To do this, think about when it’s most convenient for your target audience to consume your content. Plus, check your social media analytics to work out when your audience is most engaged online.

Once you’ve decided on a posting frequency, create a content calendar.

You can use a simple spreadsheet to keep track of your content or use a tool like CoSchedule, Asana, or Trello.

Start by making simple columns to track where each piece of content is in your overall content strategy.

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6. Plan your content promotion activities

Every great content strategy includes content promotion.

Marketer and entrepreneur Derek Halpern recommends spending 20% of your time creating content and 80% of your time marketing it.

“If you spend time writing a piece of content, and that content only gets 1,000 readers, chances are there are one million other people in the world who can benefit from what you wrote,” writes Halpern. “Why then, would you spend more time creating content when you already have something that your ideal customers can benefit from?”

So how do you go about marketing your content?

Here are a few ways you can promote content you’ve already published:

  • Promote your content to your existing mailing list to deepen customer relationships.
  • Share your posts on your social media platforms.
  • Repurpose parts of your content into different formats (e.g., take short clips from your long videos to create Facebook and Instagram Story videos).
  • Pay to promote high-performing posts on social media.

You can also use social media tools like Buffer or HootSuite to schedule your social media posts in advance.

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To supercharge your content marketing promotion activities, it’s best to build them into the content itself, such as:

  • Creating new research in your niche that other people will link to
  • Including material and sources from prominent brands in your niche, then email them in the hope that they read, share, and link to your content
  • Asking influencers for a quote to include in your content and then asking them to share the finished piece

Remember to circle back every now and then to promote previous content that still performs well.

7. Continually improve and optimize your content and strategy

This is when the magic happens.

By doing a content audit, you can extract valuable takeaways that you can use to improve your content strategy in the future.

Ideally, you should have a simple spreadsheet that allows you to clearly measure your content’s performance.

Here’s an example from the Content Marketing Institute:

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A simple spreadsheet like this will allow you to track your key performance indicators over time.

The data that you track will depend on your goals and the format of your content. For example, you might track:

  • Video metrics (e.g., views, subscribers, watch time, etc.)
  • Website data (e.g., pageviews, clicks, signups, bounces, etc.)
  • Social interactions (e.g., comments, shares, likes, etc.)

You could even use URL shorteners to track clicks from individual videos and social media posts to your website.

8. Update and expand on previous content

An important part of search engine optimization is refreshing previous content. Thankfully, these changes don’t need to be massive.

For example, it’s inevitable that parts of your blog posts will become outdated. When this happens, you should remove those parts, add new relevant information, and optimize the keywords.

This simple practice can be extremely effective since newer content is more likely to be relevant to searchers. That’s why search engines like Google prioritize up-to-date content.

Of course, you can’t update or change parts of videos on YouTube or podcasts on Apple. However, you can revisit the topic.

If you have a high-performing piece of content that your audience loves, why not create more content on the same topic?

All in all, it comes down to one simple phrase: Do more of what works and less of what doesn’t.

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Content strategy summary

A content strategy is your roadmap to content marketing success.

Without one, you won’t be able to create effective content or enable your performance to consistently improve into the future.

In summary, when creating a content strategy make sure to:

  • Define your goal: Create SMART goals to ensure you effectively utilize your resources.
  • Define your target audience: Make sure you know exactly who you’re creating content for.
  • Develop effective content topics: Identify the topics that your target audience will love.
  • Identify the most effective content format: Create content in the formats that your audience prefers.
  • Determine your posting frequency: Post enough to engage your audience and not so much that they feel overwhelmed.
  • Create a content marketing calendar: Be consistent in your content marketing strategy to build momentum.
  • Plan your content marketing strategy promotion: Spend 20% of your time creating content and 80% of your time promoting it.
  • Track and improve your content marketing efforts: Have a documented strategy to draw out insights that you can use to learn and improve your content efforts.
  • Update and expand on previous content: Refresh old content to improve SEO and expand on high-performing topics.

Don’t start producing content without a proper strategy. Have a plan and an end goal in place to get the most out of your content efforts.

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The Hidden Mystery Behind Building Trust with Potential Customers

The Hidden Mystery Behind Building Trust with Potential Customers

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Understanding the importance of building trust with customers is crucial in today’s market. We don’t just purchase products, services, or companies; we buy from those we trust. In highly competitive industries, the deciding factor for customers often isn’t the product itself, but the trust they have in the people behind it.

This is why building trust is key to successful customer relationships.

Importance of Building Trust With Customers

Understanding the significance of trust in business, it’s imperative that our actions consistently contribute to building this trust. The most effective way to establish trust is by genuinely caring more about the prospect than our own sales objectives. This approach may seem counterintuitive, especially when the instinct is often to focus on the sale.

However, it’s crucial to embrace the concept that a sales-centric mindset can actually be detrimental to achieving sales goals.

Realizing this truth is a significant step towards earning trust and expanding your business. By shifting focus from a transactional perspective to one that values the relationship with the customer, we lay the groundwork for long-term success.

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Traditional Sales Approach vs. Trust-Building Approach

Understanding the differences between traditional sales tactics and trust-building strategies can be pivotal for developing lasting customer relationships. This comparison table illustrates key contrasts between these two approaches:

Criteria Traditional Sales Approach Trust-Building Approach
Focus Closing the sale Understanding customer needs
Customer Perception Salesperson is self-interested Salesperson is genuinely helpful
Communication Style Often one-sided Two-way, with active listening
Relationship with Customer Transactional Long-term and relational
Sales Strategy Product-centered Customer-centered
Outcome Expectation Immediate sale Building a lasting relationship
Customer Feedback Less emphasized Actively sought and valued

importance of building trust with customers

To build trust, it’s essential to concentrate on understanding the prospect. The more we know about them – their needs, challenges, and goals – the better we can assess how our services or products can be of genuine assistance. Customers are primarily interested in solutions to their problems, not the products or services themselves.

They are looking for ways to overcome their challenges and achieve success. By demonstrating how our offerings can be tailored to their specific situation, we significantly increase the chances of not only making a sale but also establishing a lasting relationship.

It’s about connecting with the customer on a level that transcends the product or service, showing them that their success is our priority.

Moreover, it’s important not to fall into the trap of assuming that our solution is a one-size-fits-all. This mindset can be a major misstep in sales. While we might believe our offering has universal appeal, this is often not the case. Value is subjective and varies from customer to customer.

It’s only those who perceive and trust in the value of our offering who are likely to engage with it. Establishing this trust goes beyond the product or service; it involves demonstrating a deep understanding of the customer’s needs and showing a commitment to providing real solutions.

This approach not only helps in making a sale but also in building a foundation for ongoing customer loyalty and advocacy.

Consider these three steps to being the person your prospect will buy from:

  • Assume nothing 
  • Do discovery 
  • Really listen

Assume nothing

Understanding your prospects is crucial, and this begins with the realization that initial assumptions can be misleading. You can’t be certain if what you’re offering is what they need until you truly understand their situation. Similarly, deciding whether a prospect is the right fit for your business requires in-depth knowledge about them.

Surface-level observations aren’t enough; looking beyond appearances to understand their actual needs and compatibility is key. This approach avoids the pitfall of stereotyping based on superficial attributes, leading to more meaningful and potentially fruitful engagements.

importance of building trust with customers

Do discovery

This step involves curating a set of detailed questions aimed at thoroughly understanding the prospect. The goal is to delve deeper than the immediate problem your product or service might solve. Inquire about their operational methods, what they prioritize, their budget, and timelines, among other aspects.

This holistic understanding of their situation and needs will not only help in providing tailored solutions but also in building a more nuanced and empathetic relationship with them. It’s about gathering insights that go beyond the transactional nature of business and into the realm of strategic partnership.

importance of building trust with customers

Really listen

Active, intentional listening is the cornerstone of trust-building. When you listen attentively and purposefully, it resonates with the person speaking. This level of engagement allows you to truly assess whether you can offer meaningful help and whether this is a partnership you wish to pursue.

Genuine listening provides a foundation for a thoughtful and appropriate response, demonstrating that you value the conversation and the potential relationship. This approach is not just about hearing words but about understanding the underlying needs and concerns of your prospects.

Implementing these steps leads to the cultivation of deeper, more meaningful relationships where they are most beneficial. It fosters trust, which in turn positively influences your business over time. When trust is established, the people or companies who are the right fit for your business will naturally gravitate towards you.

They will not only be inclined to do business with you but also become advocates for your brand, referring you to others. This is because at the core of successful business transactions is a human element; people prefer to buy from those they trust and connect with on a personal level.

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